Our Privacy Policy

Comfortable Living is committed to providing you with excellent and relevant content on both our website and within any emails we may send out to you. We respect your right to privacy and as such have developed this Privacy Statement to inform you about our privacy practices.

Please note that we may provide links to third-party websites for your convenience and perusal. Comfortable Living is not responsible for the policies or practices of these other sites.

Questions regarding this privacy policy should be directed to info@comfortableliving.co.uk. Please contact us using the form with any queries.

Overview

Privacy is a concern to most users of the internet and is a basic requirement for an enjoyable experience online. We are fundamentally aware of this and are sensitive to the privacy concerns of our subscribers and any other visitors to our website. Whether you decide to take up one of our various offers or services or are a visitor to our site we assure you that we do not collect personal information from you unless you wish to provide it to us.

Information Collection and Use

There is only one way in which you can intentionally provide us with your personal information via our website. This is by by entering your details on our register page. This uses a web based form to collect personal information in response to your request. This will include your name, address, postcode, further demographic information, telephone number, email address and on occasion it may also be necessary to ask for other information as required.

We collect this information in order to best communicate with you and to provide excellent service to our clients. By entering your details into this form you will be joining our mailing list. This will be used to communicate directly with you and to provide updates concerning both informational pieces and offers relevant to what you originally signed up to. Your details are held on a secure server. As such they will not be accessible to anyone other than Comfortable Living. We will need to pass your details over to our partners in order to fulfil your requests. You will always be aware of this when submitting your information and under no circumstances will you be added to any third party email lists.

When you visit our website our computers will automatically record statistics about your visit. This information does not identify you personally, however we collect statistics such as how many people visit our website, user’s IP address, pages visited and links clicked in order to monitor the use of our website so that we improve the way in which our website works.

Opting out

Our belief is that all communications must be wholly consensual and should you elect to be removed from our mailing list or website you can at any time by visiting our unsubscribe page (TBC) and entering your email address. We ask that you allow up to 24 hours for this to be fully processed by our system.

Security

The protection of all personal information we receive via our website is critical to our business. As such you should be assured that we have security measures in place to protect against the loss or misuse of any information we receive from you. As with any transmission over the internet there is always some risk involved. That’s why we’ll never ask you for something we don’t need and we will always treat your details as we do our own.

How can you update or correct your personal information

Should you need to update your personal information at any time you can email us via the register form with any new information. We would ask that you allow us up to 24 hours to adjust your details on our system. Any further queries may be directed through the contact form to info@comfortableliving.co.uk.

Communications with Us

We have features within the site whereby our customers can submit information to us such as via the register section. Where such submissions include requests for information, support or services we may forward them to our partners as needed to best respond to the specific request. We will keep a record of all such contacts for our internal administration purposes and to help us serve our clients better. Please note that letters to the company may be made public.